Built on Real Stories, Driven by Results
Six years ago, we started hiionlsaent because we saw too many businesses struggling with personnel costs that didn't make sense. Today, we're the team that Australian companies trust when they need financial clarity around their biggest expense—their people.
The Conversation That Changed Everything
Back in late 2018, I was consulting for a Brisbane manufacturing firm that was hemorrhaging money. Their books looked healthy, but something wasn't adding up. After three weeks of digging through payroll records, benefits calculations, and compliance costs, the picture became clear—they were spending 47% more on personnel than they realized.
That's when it hit me. Most business owners have no real insight into their true personnel costs. They see the obvious stuff—salaries, super contributions—but miss the hidden expenses that can make or break profitability. The light bulb moment came during a coffee break with my colleague Fenella. We realized we could build something that actually solves this problem.
Brutal Honesty
We tell you exactly what your personnel costs look like, even when it's uncomfortable. Sugar-coating financial reality doesn't help anyone build a sustainable business.
Real-World Focus
Every recommendation we make has been tested in actual Australian businesses. We don't deal in theoretical solutions—only strategies that work in practice.
Long-term Thinking
Quick fixes usually create bigger problems later. We focus on building sustainable personnel management systems that grow with your business over time.
Meet the People Behind the Numbers
hiionlsaent isn't a faceless corporate consultancy. We're a small team of specialists who've spent years getting our hands dirty with real personnel management challenges. When you work with us, you're working with people who understand what keeps business owners up at night.
Bryony Caldwell
Managing Director
"I've seen too many profitable businesses fail because they couldn't get a handle on personnel costs. That's what drives everything we do here."
Fenella Kingston
Head of Client Relations
"The best solutions come from really understanding each client's specific situation. Every business has its own story and challenges."
What We Actually Promise Our Clients
We don't make grand promises about transforming your business overnight. Instead, we commit to giving you the tools and insights you need to make better decisions about your personnel investments.
- Complete transparency in all financial analysis and recommendations
- Practical solutions that fit within your current operational constraints
- Ongoing support as your business and personnel needs evolve
- Education and training so your team can maintain improvements independently
How We Actually Work With Clients
Our approach has evolved through working with over 200 Australian businesses. It's not revolutionary—it's just thorough, honest, and focused on results you can measure.
Deep Dive Analysis
We spend 2-3 weeks understanding your current personnel costs, including the hidden expenses most businesses don't track. This involves reviewing payroll systems, compliance costs, and operational inefficiencies.
Reality Check Session
We present our findings in plain English, showing you exactly where your money goes and identifying opportunities for improvement. This conversation can be eye-opening, but it's always constructive.
Tailored Strategy Development
Based on what we've learned, we develop a practical improvement plan that fits your specific situation. Every recommendation includes implementation timelines and expected outcomes.
Implementation Support
We work alongside your team to implement changes, providing training and support as needed. The goal is to build internal capability so you can maintain improvements long-term.