Privacy Policy
Your privacy matters to us. This policy explains how hiionlsaent collects, uses, and protects your personal information when you use our personnel management services.
Information We Collect
hiionlsaent collects various types of information to provide effective personnel management services to Australian businesses. We're transparent about what we collect and why we need it.
Personal Information
Names, email addresses, phone numbers, job titles, and employment history that you provide when registering for our services or contacting us directly.
Company Data
Business name, industry type, company size, organizational structure, and other details necessary for tailoring our personnel management solutions.
Usage Information
How you interact with our website and services, including pages visited, features used, and time spent on different sections of our platform.
Technical Data
IP addresses, browser types, device information, and cookies that help us maintain security and improve your experience with our services.
How We Use Your Information
We use the information we collect for specific business purposes related to providing personnel management services. Here's exactly how your data helps us serve you better:
- Deliver personalized personnel management consulting and recommendations tailored to your business needs
- Communicate with you about our services, updates, and important account information
- Process payments and maintain accurate billing records for our services
- Analyze usage patterns to improve our website functionality and service offerings
- Comply with Australian privacy laws and business regulations
- Protect against fraud and maintain the security of our systems and your data
- Send relevant industry insights and updates about personnel management trends (with your consent)
Information Sharing and Disclosure
hiionlsaent does not sell your personal information to third parties. We only share your information in specific circumstances necessary for our business operations or legal compliance.
We may share your information with trusted service providers who help us deliver our personnel management services, such as payment processors, cloud storage providers, and communication platforms. These partners are contractually required to protect your information.
We may also disclose your information when required by Australian law, court orders, or government regulations. In cases of business transfers or mergers, your information may be transferred as part of our business assets, but your privacy rights will remain protected.
Your Privacy Rights
Under Australian privacy law, you have specific rights regarding your personal information. We make it easy for you to exercise these rights.
Access Your Data
Request a copy of the personal information we hold about you and how we use it.
Correct Information
Update or correct any inaccurate personal information in your account.
Delete Data
Request deletion of your personal information, subject to legal requirements.
Restrict Processing
Limit how we use your information for specific purposes.
Data Portability
Receive your data in a structured format for transfer to another service.
Withdraw Consent
Opt out of marketing communications or other consent-based activities.
Data Security and Protection
We take data security seriously and implement multiple layers of protection to safeguard your information. Our security measures include encrypted data transmission, secure servers, regular security audits, and access controls that limit who can view your information.
While we use industry-standard security practices, no system is completely immune to risks. We continuously monitor and update our security measures to protect against evolving threats. In the unlikely event of a data breach, we'll notify affected users and relevant authorities as required by Australian law.
Data Retention and Storage
We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Most client data is kept for seven years after the end of our business relationship, in accordance with Australian business record-keeping requirements.
Your information is stored on secure servers located in Australia, with some backup systems in other countries with adequate privacy protections. We ensure any international data transfers comply with Australian privacy law requirements.
Cookies and Website Technology
Our website uses cookies and similar technologies to improve your browsing experience and analyze how our site is used. Essential cookies are necessary for basic website functionality, while optional cookies help us understand user preferences and improve our services.
You can control cookie settings through your browser, though disabling certain cookies may affect website functionality. We don't use cookies for intrusive tracking or advertising purposes – our focus is on improving your experience with our personnel management services.
Changes to This Policy
We may update this privacy policy periodically to reflect changes in our services, legal requirements, or privacy practices. When we make significant changes, we'll notify you via email or prominent website notice at least 30 days before the changes take effect.
We encourage you to review this policy regularly to stay informed about how we protect your information. The "Last Updated" date at the top of this page shows when the policy was most recently revised.
Third-Party Services
Our website may contain links to third-party websites or integrate with external services relevant to personnel management. These external sites have their own privacy policies, and we're not responsible for their privacy practices. We recommend reviewing their policies before sharing personal information.
When we integrate third-party tools for enhanced functionality, we choose providers with strong privacy protections and limit data sharing to what's necessary for the specific service.
Privacy Questions or Concerns?
Contact our Privacy Officer for questions about this policy or your privacy rights:
Email: info@hiionlsaent.com
Phone: +61 411 551 005
Mail: hiionlsaent Privacy Officer
3/63 Holland St, Bundaberg QLD 4670, Australia
We aim to respond to all privacy inquiries within 30 days. For urgent concerns, please call us directly during business hours.